Licensing and Permit

Our Licensing and Permit Solution, an end-to-end license and permit processing system, has made its mark on several Government Projects that handle demanding and huge volume of processing of Licenses and Permits application. With our solutions, these organizations have been able to process more applications faster.

Our Solutions, at the start, allows end-users apply for licenses, permits or other related transactions via various channels such as online website, offline electronic preparation utility, or traditional counter submissions. Unlike traditional form-filling, pre-populates common or stored information in sections of the form to enhance usability. In addition, complex validations and verification could also be integrated. We also integrates with payment processing via a whole spectrum of payment modes. This is what we named as the entry to the business lifecycle.

The next stage of solutions is the heart of the business lifecycle. It involves highly complex but configurable workflow depending on the requirements of the business. Workflows, ranging from simple sequential to complex parallel and conditional branching, time or event triggers, are fully supported to facilitate dynamic changes to businesses for our customers. On top of that, we have also built in some critical features suchas correspondence generations, checklists, comments / follow-ups actions, related case reference etc. to support the processing of these license and permits. Other processes that are related to licensing and permit, such as renewal, amendments to license and permits information, transfer of applications and resubmission of supporting documents and more.

At the exit of this business lifecycle, Our Solutions is capable of generating documents such as correspondences, certificates, renewal notices and more. The channel of delivery spans from mail, emails, fax, SMS, etc. We also provides comprehensive reporting features for customer pull out statistical reports to higher management. Some of the basic reports are:

Apart from the basic reports, more reports can be generated and integrated to the solutions easily.